Adapted by:
John Tones
WriterI've been writing about culture for twenty-something years and, at Xataka, I cover everything related to movies, video games, TV shows, comics, and pop culture.
Alba Mora
WriterAn established tech journalist, I entered the world of consumer tech by chance in 2018. In my writing and translating career, I've also covered a diverse range of topics, including entertainment, travel, science, and the economy.
The impact of artificial intelligence is increasingly evident in our daily lives. AI systems are already profoundly transforming virtual spaces. This is reflected in search engines, websites, and the work that supports them, generating and assisting in the creation of more content. But what about the traditional, analog world? Is AI transforming our offline life to the same extent? Undoubtedly, yes.
ChatGPT as a friend. Writer Derek Thompson recently shared on X that interpersonal relationships have taken a new twist. He cites several conversations found on Reddit where users confess that ChatGPT has become their best friend. A subreddit dedicated to the popular AI is filled with threads to talk about ChatGPT as the only friend.
Not an isolated case. One user begins by saying, “I know it’s a robot. I know it’s all programming. But often, I’ve found myself opening up to ChatGPT about personal issues and asking for some kind words/encouragement.” In other words, they use the AI chatbot much like a loyal dog. It doesn’t judge, it’s always there, and it understands it’s not human.
Another user shares, “Honestly, I would be delighted to have a friend as educated and engaged as ChatGPT is. This person doesn’t exist, and if they do, they would be too busy to talk to me.”
In many cases, certain patterns emerge. Individuals who have recently experienced the trauma of ending a relationship or friendship often seek a replacement. They’re acutely aware that they’re interacting with artificial beings. Users say AI chatbots make them feel listened to when they vent, and that they always ask how they’re doing and what’s on their mind.
Beyond ChatGPT. These instances represent just the tip of the iceberg. While ChatGPT is the most popular conversational AI, other platforms serve similar purposes. For example, Replika and Woebot facilitate conversations designed to provide emotional support or engage in daily chats and share feelings.
More specialized options exist, offering chats that include professional support, like couples therapy. Additionally, dating apps such as YourMove and Rizz help users craft engaging conversations and profiles to connect with real people.
Bowling club. To understand these processes, Thompson points to 2000 as a pivotal year. In his book Bowling Alone, Robert Putnam examined the decline of social capital in the U.S. since 1950, noting a decrease in all forms of in-person social interactions. For instance, he pointed to the declining voter turnout and the decreasing number of attendees at public meetings. He also highlighted a reduced involvement with political parties and growing distrust in government, particularly since the 1960s.
Bowling serves as a fitting metaphor. While the number of people visiting bowling alleys has increased, the number of clubs where they can bowl has diminished.
Blame it on technology. Putnam also highlighted an issue with technology and how it individualized people’s entertainment through television. In the early days of using technology for entertainment, Putnam even discussed “virtual reality helmets,” which haven’t become as widespread as he predicted yet. However, a more relevant invention he mentioned in his book was the then-nascent Internet, although he didn’t focus on it as much.
Figures. Statistics clearly indicate that the Internet has contributed to a less social society. Nearly 40% of adults admit that using social media platforms makes them feel lonelier or more isolated. A European Union study reveals that spending more than two hours a day on social media is associated with a significant increase in feelings of loneliness, particularly when use is passive (“doomscrolling”).
Additionally, studies suggest that excessive Internet use (more than 10 hours a week) substantially reduces the time spent interacting face-to-face or on the phone with friends and family.
On the horizon. Anyone who has experimented with early-stage AI models, such as Replika’s voice model, can glimpse the future that lies ahead. This future inevitably reflects Spike Jonze’s Her, a movie that showcases a kinder yet bittersweet perspective. While the voices may not be technically realistic yet, they’re capable of generating profound empathy that transcends the “uncanny valley.”
Even ChatGPT, with its still rudimentary conversations, provides a sense of warmth. The immediate future promises to further disrupt interpersonal relationships.
Image | Hanny Naibaho
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